Get help

Can't find what you need in the guides or FAQ? We're here to help.

Submit a ticket from the app

If you're signed in, the fastest path is the built-in form: in the sidebar, under Support, choose Submit a ticket. Tell us what you need in the subject and message, send it, and it lands straight in our support queue — we already know which account it's about. We'll reply by email.

Email us

Not signed in, or can't get in? Send a note to support@veritybase.com and we'll get back to you. It helps to include:

• What you were trying to do
• What happened, and what you expected instead
• Your organization name, so we can find your account

Every email becomes a support ticket on our side, so nothing gets lost.

What to expect

• We triage tickets during business hours.
• We'll reply by email — you don't need a separate login to follow up.